www.lesremparts.net Terms and Conditions of Use

Persons using this website are deemed to be in agreement, and bound by the statements below.

This website or for the sole and implicit use of promotion of S.A.R.L. Les Remparts de Gensac. The contents within this site are the sole property of S.A.R.L. Les Remparts de Gensac and may not be copied, duplicated, modified, sold or exploited for any use without expressly given approval prior to publication. This includes images, logos, video as well as text relating to Les Remparts de Gensac, Hôtel et Restaurant.

Third party logos and descriptions are used without profit or benefit to S.A.R.L. Les Remparts de Gensac and therefore any matters arising are not the responsibility of S.A.R.L. Les Remparts de Gensac.

All information within this website is added in good faith with the sole purpose of benefiting all relevant parties. All information is understood to be accurate at the time of publication, however no claim can be made arising from any damages, loss or inconvenience incurred from third party sources.

Any issues relating to this website should be made in writing to the contact at the head of this document.

 

Damages, Breakages and Antisocial Behaviour during your stay at Les Remparts

You are responsible and liable for any breakages or damages, which you and/or those that accompany you, whether they are staying in the hotel or not, cause to the hotel, accommodation and its contents including the car park and associated parts. We ask that you report any incidents as they occur. We will charge and debit your card for the full cost of all other breakages, missing items and for the replacement and/or making good of any damage. We may also make a further charge of €50 if you did not report such an occurrence. Additionally there will be a charge of €100 for soiled bedding, towels, carpets, furnishings and décor caused by, but not limited to, vomit, food and drink stains, blood and bed wetting. The hotel will also charge in full for any lost room nights resulting from any such damage and incidents mentioned in these conditions.

Excessive noise, unruly and threatening behaviour and the like which causes inconvenience and discomfort to our other guests and/or staff is not acceptable. Such behaviour will result in the offending person/s being asked to vacate their room and leave the hotel premises but will be charged for their booked stay.

Domages, Comportement Antisociale pendant votre sejour à Les Remparts

Vous etes responsible pour toutes dommages, que vous et/ou les personnes vous accompagnants, restant à l’hotel ou pas, causé a l’hotel, l’acceuil, le parking et toute la propriété inclus. Nous vous demandons de nous informer lorsque les incidents se passent. Vous serez facturer pour toutes les dommages, les objets manquants et pour le remplacement et/ou la reparation des dommages. Si vous ne nous informer pas des dommages, vous serez facturer de 50€ en plus. Ily aura aussi une charge de 100€ pour les draps, serviettes, tapis et le decore causé par, pas seulement, le vomit, la nourriture et les boissons et le sang. Vous serez aussi facturé pour les nuits perdu en conséquences des dommages mentionés.

Le comportement trop bruyant ou antisociale qui peut causé des inconveniences pour les clients et/ou le personnel n’est pas acceptable. Les personnes ayant ce comportement seront demander de liberer la chambre et de quitter l’etablissement mais seront facturer pour la reservation.